Outstanding Service
PRISCILLA TROWER, BENTON, AR
We received our semi-annual air/heat maintenance from RKL Heating and Cooling today. Kyle was very Professional and so very helpful in explaining everything to us. . As always, I recommend this company as top notch service in knowledge, trustworthy and super nice employees. We have used them for years and they are truly the best of the best!
Highly professional service
Dale, Little Rock
Kyle did an annual maintenance service on my unit today. Besides being totally professional and checking everything imaginable on my unit, he was incredibly courteous and as pleasant as anyone I have ever met. It is a pleasure doing business with RKL largely because of the quality of professional service techs and the level of expert service provided.
Awesome Service
Steve W, Benton, AR
After having bad luck with other Company . I call RKL and was very impressed with there customer service . Talk to rep Jessica who was very helpful! . Buddy tech came within 30 minutes after call. I got honest quote way cheaper than the other company quoted. I decided to replace my furnace instead of part due to age. RKL came and replace my furnace the next morning. Excellent service no issues! I highly recommend calling RKL ! I'm 100% Satisficed , great staff!!
Awesome Service
Steve W, Benton
I was having heating issues and wasn't please with other company who came (Dash) ! I call RKL and spoke with Jessica who was awesome and informing about there work. They sent someone out within minutes after I call. Buddy the service Tech was great and gave me a honest diagnostic . I highly recommend RKL for heating and air service . Oh and there price was way cheaper/better than others! Very please I will do another review after they install my new unit. Thanks great customer service !
Miracle worker!!!
Sandi, Benton
I left a message at 7:30 this morning. At 8:00 Buddy called and was on his way. My OLD a/c unit is running again! In the past I called other companies for service . When they arrived they would begin telling me I needed a new unit & did not look at my old one. When the time comes I am certain that RKL will be the company that installs a new unit.
Mrs.
Busy From Home, Benton, AR
We haven't had the pleasure of service yet as we had to cancel with plans to reschedule but the customer service was phenomenal. They have a tough job fielding calls and getting everything sorted. It is that time when they're probably being flooded with requests right now. So the fact they could get us in at all was amazing.
It can be pretty chaotic so my hats off to you. Know your hard work doesn't go unnoticed.
Mr.
Bill Nethken, Prattsville, AR
Indeed they are very prompt and well educated. Give them a call and ask for Russell when all else fails. Like the movie ghost busters, who you gonna call. I was impressed.
Mr.
Josh, Benton
I called Robert for a quote, he showed up within 45 minutes of the call. My primary residence was upgraded, my father’s house has a new system, and I put a mini-split in my shop. Dependable, reliable, answers the phone, and Robert does what he says he will do. Great experience!!!!
First time customer
Denise Williams, Little Rock
Very responsive, prompt, professional, knowledgeable and affordable. We will definitely use them again and recommend friends and family to use them as well.
Excellent service
John C, Benton,AR
At 8:00 pm the night before family was to arrive for overnight stay, discovered our a/c unit was not cooling. Call RKL 24hr number....within the hour Karla called and assured us they would take care of us the following day. Buddy showed up mid day and had us up and running again ready for our guests. Highly recommend
Excellent
Dee & Phillip , Benton, AR
I just have to say that Robert & Karla are wonderful, Christian people and RKL is a great company with great employees. Due to my husband being off work after having amputation surgery and me recently being diagnosed with cancer, of course money was short. They were willing to work out a payment plan with us which most won't do. I sincerely recommend them.
Have not failed us yet!
John Hodkin jr., North Little Rock, AR
I can not recommend these folks highly enough. A couple of years ago the were gracious enough to fixture some work that someone else did. It finish. Yesterday, on Sunday 8/4/2019, they came to work on our AC system. It was only 86 in our house when the technician got there. He had it repaired and got it cooling again for us. Great people and a great company. They have become our HVAC company of choice.
Installation
Pam. Delbert. Berryman, Little rock. Ar.
The guys that installed our new unit and duck work were the best guys every. Worked hard to get us air as soon as possible
I felt they were part of my family
Thank you so much.
RKL to the Rescue!
Susan L, Little Rock, AR
RKL came through, once again, when I needed them! They are prompt and reliable, would recommend them to anyone in need of heating or cooling issues. 10/10, A+ !
Exceptional Service
Tracy & Bruce Baker, Greenbrier, AR
We recently discovered we had a coil leak. Called RKL immediately, they were the ones who had put our unit in originally. Was informed the part was under warranty and they came out the very next morning to change it out! We will never use anybody else! Highly recommend!
Excellent service
Jonathan and Jamie Ballard, Bryant, AR
We had a full system replacement and We will never use anyone else but RKL Heating and Cooling!! Very knowledgeable, great company and great employees!! THE BEST OF THE BEST!!!
Amazing service
Christie, Benton AR
Called for A/C service. They were able to get me in that day. The service tech was polite and knowledgeable. He answered all my questions and the A/C is working better than ever. The only company I will use in the future!